life's frustrations

I can handle big calamities easily, catastrphic events, no problem I'm your girl. But dealing with companies customer service depts make me want to tear my hair out. After registering online at AT&T so I can autopay my bill I have to switch to another site to actually view the bill and set up auto pay, the new site won't take my password or ID nor would it allow me to re register so I decide to call the company. I am on hold for 25. Once I speak to a representative and she takes all my info she informs me I have to speak to another representative since I have a combined bill and she is with the wireless side. The next rep takes all my info and then informs me that her superior won't take the info from her I have to give it to her personally, I am placed on hold again. The second rep comes back and says her boss is on another call and is handing me off to someone else the Great Oz I presume. The last rep takes my info and informs me that she can not complete the transaction as she is with dsl not home or wireless. When I asked if they use computers and was my account not in front of her the sarcasm and irony seeked lost on her. I'm not sure I wasn't speaking with the pentagon or some other bloated beaurocratic government agency with 10 people trying to do one job and failing miserably. Wasted 1.5 hours of my life.

Taking mom to dinner

Sunday night bitterly cold weather and my guys took me out

My computer skills deficiency

I had a list of 3 things I was waiting for my sons to help me with. Just when I think I am mastering the computer I am reminded how little I know. Like trying to install a printer with the wrong installation CD

The guys are here

snow snow xmas dinner euchre time with my guys aaahhhhh 3 things I love!

Thank God our Leaders Are So Smart

I'm so glad the very people that gave AIG 150 billion dollars to bail out the greedy bastards that helped put us in this situation were smart enough to deny the Big Three a bridge loan. I can rest easy at night knowing my future is in the hands of our intelligent leaders. I'm also grateful that they knew enough to not grill said bastards over their business plans or their executive bonuses I would hate to see things change with government. I will rest easy knowing that the top 5 percent of this country will continue making the financial gains they have enjoyed for so long while the rest of us have stagnated in wages and benefits since 2001. I also hope everyone remembers the names of the ones who voted against this when a year from now the ripple effects of this have been felt and that includes the West Coast. I feel secure in the knowledge that the 170 billion that my children will be paying off for the rest of their lives was well spent. What a relief

ED Olympics

From an article I read.
The Medical Skills Challenge:
This event would highlight medical skills and would include Speed Foley placement, Speed Intubation, Timed Leather Restraint Application, Timed Medical Screening Exam, and of course Power Ordering in which the provider and a unit secretary has to order as many tests as possible after evaluating the patient in a 2 minute time span all with insurance justification.

Language Identification and Flexibility" A patient lying on his back on a backboard speaking an unknown language and moaning. The providers goal is to identify the language family, specific language and find the appropriate translater. However here's the hook, the pt is intoxicated! When you are drunk enough Arabic and Spanish sound alot like Cantonese. Points off if competitors use a resource that results in the pt accidentally being called any thing offensive such as monkey butt or prostitute.

The Emergithon:
This is worth the most points.Competitors have to race across the Emergency Department holding a cup of ice while wrestling with slippery, obese, dramatic drunks with cell phones to their ears who are exposing themselves, speaking Norwegian, and asking for narcotic prescriptions and work excuses. The patients are vomiting and will each require a transfer form and accepting physician in another facility. First they have to have restraints placed and rate their customer service all within 30 minutes.
GOOD LUCK!

Happy Honeymoon

Today at the ER a couple came in. They just got married last night and the groom was the patient moaning, crying, and generally a drama queen. He had pulled a butt muscle dancing at the wedding and the way he was crying you would have thought he had been shot. The bride was crying too but probably because it was sinking in she had married a pansy.